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We work with owners of established service businesses generating approximately $500K to $10M in annual revenue. Through the ClarityCore Process, we connect finance, operations, marketing, and sales to the decisions that affect revenue, cash flow, and profit. Control before expansion.

Revenue, cash flow, and profit.

The conversation guide

Hear the decision
inside the conversation.

Choose the areas you work in. Each phrase includes what it could mean. Open a row for the decision underneath.

13 conversations · All buckets

Growth“We’re thinking about adding a new service.”What it could meanA new offer changes costs and delivery needs.More context for this conversation

The decision underneath

What would the new service cost to deliver?

Demand is one part of the decision. Delivery capacity, payment timing, and the contribution after costs affect what the business can support.

Growth“We want to market more. How will we know it pays?”What it could meanMarketing spending needs a way to measure its return.More context for this conversation

The decision underneath

What result would make the additional spending worthwhile?

Connect the marketing investment to sales, delivery costs, and the time it takes for customer payments to arrive.

Growth“We need to raise prices. By how much?”What it could meanPricing needs current cost and delivery data.More context for this conversation

The decision underneath

What does it cost to deliver the work at today’s prices?

A price decision needs a view of the work included, the time it takes, and what remains after delivery costs.

Operations“I’m too busy delivering the work to run things.”What it could meanClient work limits time to manage the business.More context for this conversation

The decision underneath

Which work still requires the owner’s time?

The business may need a clearer view of capacity and responsibilities before deciding what to delegate or change.

Operations“We keep doing more work than we quoted.”What it could meanExtra work may not be covered by the price.More context for this conversation

The decision underneath

Where does the work go beyond the original agreement?

Compare what was sold with what was delivered. Extra time, revisions, or added requests can change the result of an otherwise good project.

Operations“We don’t know what rework is costing us.”What it could meanThe cost of repeat work may be missing from the estimates.More context for this conversation

The decision underneath

Where is repeat work using time that was not planned?

Separating rework from the original delivery effort helps show whether estimates reflect the actual cost of completing the job.

Operations“We’re thinking about another location.”What it could meanExpansion creates new costs and commitments.More context for this conversation

The decision underneath

What must the business support before the new location contributes?

A second location can add commitments before it adds reliable receipts. The decision needs a view of startup costs, ongoing costs, and timing.

Finance“Revenue is good, but cash is tight.”What it could meanSales, payment timing, and costs may be out of step.More context for this conversation

The decision underneath

When do customer payments arrive compared with business commitments?

Revenue alone does not show whether payment timing and spending leave enough cash when the business needs it.

Finance“I get reports, but don’t know what to do with them.”What it could meanReports are not guiding decisions or spending.More context for this conversation

The decision underneath

Which decision should the reports help the owner make next?

The useful next step is connecting the numbers to a specific choice, such as pricing, hiring, or expansion.

Finance“We added services, but report them all together.”What it could meanCombined reporting hides each service’s results.More context for this conversation

The decision underneath

Which services are contributing after their delivery costs?

A combined total can hide differences between services. Looking at the results separately can change where the owner invests time and resources.

HR“We need another person.”What it could meanA staffing need creates a financial commitment.More context for this conversation

The decision underneath

What work would the person take on, and what can the business support?

The role, expected capacity, and full cost matter alongside the workload. The staffing decision needs both the operating need and the financial commitment in view.

IT“We’re looking at new software or automation.”What it could meanThe investment needs a defined business benefit.More context for this conversation

The decision underneath

What business result should the investment change?

Define the work the tool should improve and compare the expected benefit with implementation, ongoing costs, and the team’s capacity to use it.

IT“Our systems don’t connect. Getting reports is hard.”What it could meanScattered data and manual work limit useful reporting.More context for this conversation

The decision underneath

What decision is delayed while the reports are assembled?

Identify the information that needs to connect and the manual work in between before deciding whether to change systems or the way they are used.

Illustrative conversation starters. Each situation needs a closer look.

Who fits each bucket

A network around
the whole business.

These are the professionals in each area of the partner network. Your bucket selections above also filter this list.

Growth

Marketing strategists, sales consultants, business development advisors, pricing strategists, growth coaches.

Operations & admin

Operations advisors, fractional COOs, EOS implementers and integrators, business attorneys, insurance advisors.

Finance

Bookkeepers, CPAs, tax advisors, commercial lenders, bankers, wealth and retirement advisors, exit strategists, business brokers, capital, debt structuring, M&A and investor advisors.

HR & people

HR consultants, recruiters, staffing firms, payroll advisors, benefits brokers, executive and virtual assistants.

IT & technology

Systems and technology consultants, automation specialists, IT service providers, cybersecurity advisors.

How to introduce us

A simple
introduction.

With their agreement, send an email including both of us, or send their name and contact details with a heads up from you. We will reach out within 48 hours.

Email Randi

Start with this

Randi, I wanted to connect you with [Name]. We were discussing some decisions they’re working through and I thought it would be helpful for you two to meet.

Replace [Name] and include both of us in your email.